3PL Client Portal Software for Real-Time Visibility
Reduce support tickets by giving clients real-time access to inventory, orders, shipments, reports, and fulfillment updates through a secure 3PL client portal.
Real-time client visibilityFewer support emailsYour clients shouldn't have to email your warehouse for every stock check or shipment update. Fulfillor's 3PL client portal gives them self-service access to inventory, orders, shipments, and returns, with access controlled by the permissions you set.
Clients can check their account information while your team keeps working on fulfillment. Billing details and reports are available in the same portal, helping reduce routine requests for invoices and spreadsheet updates.
See the Client Portal in ActionWhat Can Your Clients See in the Portal?
“Is that stock available?” “Has my order shipped?” “Where can I find the invoice?”
Give clients a place to check these everyday questions themselves. Fulfillor brings their account information into one portal, with access based on the permissions your 3PL assigns.
| Area | What clients can access |
|---|---|
| Inventory | Stock availability and inventory information for their account |
| Orders | Order status and progress through fulfillment |
| Shipments | Shipment tracking and available delivery updates |
| Returns | Return requests and processing information |
| Inbound deliveries | Expected arrivals and advance shipping notice updates |
| Billing | Invoices, storage charges, handling fees, and other billing details |
| Reports | Account-specific dashboards and operational reports |
Each client accesses information associated with their own account. Your team controls which information and functions individual users can access.
Give Clients Better 3PL Visibility
Give clients self-service access to inventory, orders, shipments, billing, returns, and reports from one connected portal.
WMS-Connected 3PL Client Portal
Give each client secure, self-service access to inventory, orders, shipments, invoices, returns, and reports through a portal connected directly to warehouse operations.
Because client visibility is tied to WMS data, updates remain aligned with receiving, inventory, fulfillment, shipping, and billing activity without relying on separate spreadsheets or manual status reports.
Manage Client Data & Access
Manage client accounts, shipping addresses, SKUs, ASN records, operational preferences, users, and permissions from one system.
Each client's portal access remains connected to its warehouse account, helping teams keep inventory, orders, billing data, and reporting separated across multi-client 3PL operations.
Control Portal Access by Client and User Role
Giving clients visibility shouldn't mean giving everyone the same access. Fulfillor lets you configure portal permissions around each user's account and responsibilities.
Keep each client's inventory, orders, billing information, and reports separate from other client accounts. Within an account, assign access to the information and functions relevant to each user's role.
An operations contact and a finance contact may use the portal for different reasons. Set their permissions during 3PL client onboarding, then review access when responsibilities change or someone leaves the client's team.
3PL Client Billing Visibility
Give clients direct access to invoices, storage charges, handling fees, and other billing details through their portal.
Billing activity stays connected to warehouse operations, making it easier for clients to review charges while reducing manual invoice requests and billing-related follow-ups, powered by Fulfillor's 3PL billing software.
3PL Client Dashboards & Reporting
Give clients access to dashboards and reports for inventory, order volume, shipments, stock movement, billing, and fulfillment performance through Fulfillor's warehouse reporting and analytics.
Client-facing reporting keeps operational information accessible without requiring warehouse teams to prepare and send spreadsheets for routine updates.
Included across all plans
Eight capabilities, in every plan
- Order management
- Inventory management
- Warehouse management
- Shipping management
- Client portal
- Client billing
- Mobile appUser licenses required
- All standard integrations
Give Your 3PL Clients the Visibility They Expect
3PL Client Portal FAQs
A 3PL client portal is a secure online portal where warehouse clients can view inventory, orders, shipments, ASNs, returns, invoices, and reports without contacting the warehouse team for every update.
Clients should be able to access inventory availability, order status, shipment tracking, inbound shipment updates, return requests, billing details, and reports based on the permissions set by the 3PL.
Yes. A 3PL client portal can show real-time or near real-time inventory and order updates when connected to the warehouse management system.
A 3PL client portal reduces routine support requests by giving clients direct access to order status, inventory levels, shipment updates, invoices, returns, and other account information they might otherwise request by email or phone.
Yes. It helps each client access only their own inventory, orders, billing data, and reports while the warehouse manages all client operations from one system.
Yes. Client portal permissions can be configured so each client and user only accesses the inventory, orders, billing information, reports, and workflows relevant to their account and role.
Yes. Fulfillor's built-in client portal lets clients check inventory, follow order progress, view shipment tracking, and access return information without requesting each update from your warehouse team. Each user's access depends on the permissions your 3PL assigns. Clients can also access billing details and operational reports where permitted, with their account information kept separate from other clients.
